Support
Write to us
tolkly@allygenix.com · We reply within 3 working days. Please include your iPhone model and iOS version. Tolkly needs an iPhone with iOS 18 or later.
Common questions
How do I get started?
To let Tolkly talk for you, tap “Tell Tolkly what you need done” and say it in your own language. To do the talking yourself, open “Conversation”, pick their language and tap the yellow button once; then just take turns.
What changes when I wear earphones?
You hear their words in your earphones; they hear yours from the phone speaker. Without earphones, both sides use the speaker.
Why keep the phone between us, even with earphones?
Tolkly listens through the iPhone microphone, so it needs to hear you both.
Will Tolkly agree to things for me?
No. Anything about money, allergies, deposits or changing your order waits for you to confirm on screen.
How do I cancel my subscription?
On your iPhone, open Settings → your name → Subscriptions → Tolkly. Or in Tolkly, open Settings → Subscription → Manage subscription.
How do I delete my history?
Swipe left on a conversation in History, or tap Delete All History in Settings → History. History only lives on your iPhone.
When should I not use Tolkly?
Medical, legal or safety-critical situations. AI translation can make mistakes.